Coubic Terms of Service

General Provisions

This Terms of Service and the individual terms related to this Terms of Service (collectively, "Terms") apply to all the individuals and companies ("User" or "Users") who use ("use" includes browsing of the website, posting, and writing) the services, application services, and all other services ("Service" or "Services") that Coubic Inc. ("Coubic" or "we") provides through its website (https://coubic.com, https://blog.coubic.com etc.).

By using the Services, Users agree to all provisions of the Terms. In the event of any contradiction or conflict between the Japanese version and the translated version of the provisions of the Terms, the provisions of the Japanese version shall take precedence. Also, in the case that the provisions of the Terms contradict or conflict with those of individual terms, the individual terms supersede. If you do not consent to the Terms, you are not allowed to use the Services.

Article 1. Application of the Terms

  1. By using the Services, Users agree to all provisions of the Terms. In the event of any contradiction or conflict between the Japanese version and the translated version of the provisions of the Terms, the provisions of the Japanese version shall take precedence. Also, in the case that the provisions of the Terms contradict or conflict with those of individual terms, the individual terms supersede.
  2. If you do not consent to the Terms, you are not allowed to use the Services.

Article 2 Definitions

  1. "Member" refers to an individual or company who has registered the membership ("Membership") to the Services.
  2. "Service Provider" refers to an individual or company who provides or intends to provide a service that can be reserved in the Services.
  3. "Provided Service" refers to the service which the Service Provider provides or intends to provide that can be reserved in the Services.
  4. "Service User " refers to an individual or company who uses or intends to use the Provided Services.
  5. "Plan" refers to Free Plan, Trial Plan, Basic Plan, Lite Plan, Premium Plan, Business Plan, Standard Plan or Platinum Plan for the Service.
  6. "Paid Plan" refers to Basic Plan, Lite Plan, Premium Plan, Business Plan, Standard Plan or Platinum Plan for the Service.
  7. "Business Day" refers to any day that is not Saturday, Sunday, a national holiday or a Coubic's company holiday.

Article 3 Membership Registration

  1. To use the Service, a User must agree to the Terms and become a Member.
  2. Any user who temporarily uses the Service (e.g. by transmitting a simple information such as contact address) is considered as User and Terms apply to such temporary user.
  3. If we make a discretionary decision that an applicant of the registration according to the Section 1 falls under any one of the following cases, we may refuse the registration of the applicant concerned (including the case when that the applicant falls under any one of the following cases after the Membership registration). In this case, we will not disclose the reason to the applicant;
    1. When the applicant violates the prohibited matters under the Terms;
    2. When the applicant has violated the Terms before, the applicant of the Membership registration is a person whom we deem ineligible or a person who has fallen under these cases before;
    3. When it is considered that the applicant has a difficulty in communicating with us, other Users of the service provided, or Service providers.
    4. When an applicant is a minor, adult ward, warrantee, or person under conservatorship and consent or other appropriate agreement is not obtained from the legal representative, conservator, curator or assistant;
    5. When the applicant is an anti-social power (this term refers to crime syndicate, crime syndicate member, rightist member, anti-social forces, and other equivalent persons. The same shall apply hereafter.), or has some exchanges or relation with the anti-social power, etc. by cooperating or involving the maintenance, operation or management of the anti-social power, etc. through funding or other measures; or
    6. When we decide that acceptance of the Membership registration application is inappropriate for the reasons other than those described above.

Article 4 Membership Qualifications

Any person under 18 years of age is not qualified for a Member.

Article 5 Fee

  1. Service Provider agrees to pay the fees set forth in the Fee Regulations and all other fees agreed to be paid by contract, subscription form, etc.
  2. If the Service Provider delays payment of the fee for the use of the Service, the Service Provider shall pay us a late charge of 14.6% per annum.

Instructions for Use

  1. To use the Services, Users shall prepare the communication environment, hardware, and software required at their own responsibility and expense. Users bear any communication costs associated with the use of the Services.
  2. To register for Membership, Users must enter necessary information correctly and without false. Users shall register a mail address which they use and a mail box which they check on a daily basis.
  3. Members shall manage their IDs and passwords on their own responsibility.
  4. Members shall not permit a third party to use their IDs or password and shall not transfer, sell/buy, borrow/lend, succeed, grant a security to a third party concerning Member ID, password, contractual status, rights and obligations under the Terms.
  5. Members shall register a password that is difficult to predict and change it on a regular basis and prevent a third party to use their IDs and passwords.
  6. When we confirm that the ID and password entered match the ones already registered for the Member, we consider that the ID and password are used by the Member itself and we are not responsible for any loss or damage arising from theft, unauthorized use, or other use by a person or company other than the Member, regardless of whether such use is caused intentionally or negligently by the Member. In the case that an unauthorized use of password causes damage to us or any third party, the User other than the Member shall compensate the damages concerned to us or the third party.
  7. We may transmit mails such as contacts, advertisements, and advertisements related to the Service to Members, Service Providers, and Service Users.
  8. In any one of the following cases, we may discretionally delete the contents posted by a User, stop distributing, modify the contents, and set them to non-disclosure, without prior notice.
    • In the event of any breach of the Terms or when judged unsuitable in terms of society norms or the spirit of the Terms.
    • Report of discomfort or breach from other Users.
    • When we judge that the contents are unsuitable.
  9. We may disclose and provide the User's contents to public institutions such as courts and police, if necessary.
  10. The Services are provided in Japan and we shall not be liable for any damages incurred in connection with the User's use of the Services outside of Japan.
  11. In the event the Service Provider issues tickets, coupons, or any other equivalent of the Provided Service, the Service Provider must set the expiration date within six months from the date of issuance.
  12. The Service Provider shall input accurate information in the " Notation based on the Specified Commercial Transaction Act" and post it to the Service User on the Service, and shall comply with the the Specified Commercial Transaction Act, the Installment Sales Act, Act against Unjustifiable Premiums and Misleading Representations, Act on Pharmaceuticals and Medical Devices Agency, Independent Administrative Agency, and other relevant laws and regulations.

Article 7 Prohibition

Any act that we determine that it falls under any one of the followings shall be prohibited when using this Service, regardless of whether it is conducted intentionally or negligently. In the case that a User conducts a prohibited action, we will delete the part concerned, stop the use of this Service, forfeit the Membership, delete the contents posted, or take other necessary measures without prior notice at our discretion.

  1. Acts violating the Terms or individual terms.
  2. Commercial Acts.
    • Posting of the contents that we determine at our discretion that they are Ponzi scheme, pyramid selling, multi-level marketing, chain mail, or other similar conducts.
    • Solicitating to groups, services, religions, or activities that are not or are small association to the Services for which we determine at our discretion that they are not or are significantly unrelated to the Services.
    • Multiple posting or distributing of the contents for the same description and purpose (spam, multiple posts, etc.) to make advertisement, notify, solicit or increase the number of accesses.
    • Act for direct transaction and soliciting without using this Service.
    • Using the Services to direct Members and Users to other websites for profit.
    • Political and religious activities except when we have explicitly authorized such activities.
    • Actions intended to convert unused credit card limits into cash.
    • Actions that we determine as secondary use or duplicating of the Service or actions that encourage secondary use of the Service.
  3. Anti-social actions, iniquity acts, business obstruction, etc.
    • Actions that violate laws and regulations or administrative actions, or actions that encourage such violations.
    • Act against law or offensive to public order and morals.
    • Sexual harassment, stoking, and other harassment against third parties.
    • Business interference acts such as overly repeating of inquiries or requests of reservation that is irrelevant to the Provided Service provided by the Service Provider.
    • Medical act that we determine at our discretion that it is illegal or that it is difficult to decide whether it is legal or not.
    • Actions that lead to or are likely to lead to criminals such as fraud, abuse of controlled substances, money laundering, etc.
    • Providing or using Provided Services without licenses and qualifications required by law.
    • Conducting fictitious transactions.
    • Posting expressions against law or offensive to public order and morality.
    • Posting sexual contents or expressions imply sexual contents.
    • Posting highly exposed images regardless of whether they are artistic or not.
    • Posting grotesque and violent expressions.
    • Posting contents that have adverse effects on the personality development of minors.
    • Posting expressions that leads to ethnic, racial, sexual, or age discrimination.
    • Posting expressions that others feel unpleasant.
    • Posting contents that we judge unsuitable at our discretion.
    • Act hoping for dating with a person.
    • Soliciting of having sex.
  4. Others
    • Defamations or acts that are detrimental to copyrights, portrait rights, privacy of Users or other parties.
    • Posting information that can identify an individual (e-mail address, bank account number, phone number, detailed address, etc.) in the section which is on view to the public. Note that this does not apply to the act by a Service Provider with our permission.
    • Using data or confidential information of other Members obtained in this Service for the purposes other than those of this Service or providing such data or information to a third party without prior consent of the Member concerned.
    • Falsifying or destroying the Service (including transmitting of unauthorized program or virus), using vulnerability, bug, or specification insufficiency in the Service, or artificially applying high loads to the Service.
    • Registering false information on the name, address, telephone number, mail address, etc. of the person or others.
    • Acts of spoofing others with false information.
    • Posting false or inaccurate description about the Provided Service.
    • Transferring, sharing, or exchanging rights or contractual status to use this Service to a third party.
    • Using or registering to this Service repeatedly after the User's account is suspended or the User's Membership is cancelled.
    • Breach of Stripe service agreement.
    • Any act that we deem inappropriate at our discretion.

Article 8 Handling of Personal Information

  1. Users agree that Users' personal information shall be handled in accordance with the Privacy Policy (including the "Personal Information Protection Policy" and the " Handling of Personal Information") set forth (hereinafter referred to as the "Policy") and this Article.
  2. We will obtain and use the User's personal information for the purpose described in the Policy.
  3. We shall be entitled to transmit information necessary for the Services to Users by e-mail, postal mail, telephone, face-to-face communication, etc.
  4. We may entrust Users' information to a third party within the scope of the purpose of the Policy. We select a third party that meets a certain standard of information protection and take reasonable measures including conclusion of an agreement on the handling of personal information.
  5. We will not provide any third party with personal information except in cases provided for in the preceding section, when consent has been obtained from the Users', when personal information is shared with an affiliated party to the extent necessary to achieve the purpose specified in the Policy or when disclosure or provision of personal information is legally mandated for compliance with the laws and regulations.

Article 9 Disclaimer

  1. Non-guarantee for the Validity of Contents
    • The Service provides only a platform for exchanging Provided Services among the Service Provider and the Users and we shall not be liable for the accuracy, reliability, safety, legality, morality, recency, usability, compliance, integrity, validity, security for satisfaction of the hope of parties as a result of the use of the Provided Services, and of other information included in the Service.
    • The Services may include links to other sites other than the Services, but we shall not be liable for any information available on other websites.
    • We shall not guarantee any increase in the number of reservations, sales, sales, or other results of the use of this Service.
    • We do not guarantee any results achieved by the Services, the accuracy and reliability of the data, or any other incomes expected from the use of the Services.
    • The Service Provider shall assume all responsibility for the content and advertisements posted on the Service, and in the event of any dispute with any third party, the Service Provider shall resolve such dispute at its own responsibility and expense and shall not cause any inconvenience or damage to us. In addition, we shall not be liable for the content or advertisements posted through this Service, nor shall we be liable for any damage caused to Users due to disputes related to the contents or advertisements of the Provided Service.
    • Whether the User's use of the Services breaches the internal rules of the company or industry provisions shall be investigated and judged by the User at his own responsibility and expense, and we shall not guarantee that the User's use of the Services does not constitute such a violation.
    • When a Service Provider provides, and a User uses the Provided Service, both parties must be fully aware of the location, time, and other circumstances in which the Provided Service is provided, fully understand the risk of providing or using the Provided Service and shall provide or use the Provided Service on their own responsibility. For example, if loss or damage of goods or money, injury, assault, or similar acts, sexual harassment, or any other action or tort that is contrary to public order or morality occurs, we shall not be liable for any damage, loss of interest or compensation.
    • We may provide information (e.g. recommendations, advice, etc.) to Users using this service from time to time, but we shall not guarantee the usefulness, validity, or accuracy of these contents, and we shall not be liable for the results in accordance with these information.
  2. Non-guarantee for the Service
    • Even if the User's equipment or software is not suitable for the use of the Services, we shall not be obliged to modify or revise the Services.
    • We do not guarantee that the Services or e-mails and contents related to the Services do not contain computer viruses and other harmful files.
    • We shall not be liable for any damage caused to Users by unauthorized access or vulnerability attacks.
    • We shall not be liable for any defects such as inaccessibility, failure, deficiencies in the Services.
    • We shall not be liable for any damage caused by interruption, delay, or discontinuation of the Service due to deterioration of performance, failure, or unauthorized access of communication lines, software, hardware, etc.
  3. External Service Provider
    • This service may be provided in cooperation with external services such as Facebook and Twitter.
    • When using this Service in cooperation with an external service, a User is responsible for using the external service. Some specifications of external service make a display of the contents posted on the external service; however, we have no obligation to edit and delete the contents posted on the external service concerned.
    • Advertisements in the Business Plan of the Service is operated under the terms and conditions of Facebook, Inc. (hereinafter "FB Terms"). The Service Provider using the Business Plan of the Service shall agree to the FB Terms, and we shall be entitled to take necessary actions to compliance with the FB Terms.
    • In the event of any dispute between Users, between Service Providers and Service Users, or between Users and third parties with respect to the Service, the User shall notify us and resolve at their own responsibilities and expense. We shall have no obligation or responsibility to engage in such dispute.
  4. We shall not be liable for any damages caused to the Users in the use of the Services or damages incurred as a result of unavailability of the Services.

Article 10 Service Suspension, Termination and Change

  1. We may suspend or terminate the Service without prior announcement if we determine necessary for managerial or technical reasons.
  2. We may, at our discretion, change or terminate the contents of all or any part of the Services without any prior notice.
  3. We shall not be liable to the User or any third party for any damages incurred in connection with the suspension, change or termination of the Service.

Article 11 Suspension of Use, Deprivation of Membership

  1. We may take measures to stop the use of part or all of the Services or deprive the Membership without prior notice if we determine that the Member falls under any of the following reasons at our discretion. The Member may not disclosure requirement of the reasons or file an objection.
    • When the Member violates the Terms.
    • When we determine at our discretion that the Member described or posted false information or contents.
    • When the Member conduct illegal act or violate laws or regulations.
    • When the Member belongs to an anti-social power or a group conducting anti-social actions, provides fund, have a relationship in the management, or fall under the situations that we determine that the Member has a relationship with such an organization.
    • When we judged that the Member wrote or posted a false content.
    • When the Member files a petition for start of bankruptcy procedure, start of civil rehabilitation procedure, start of company reorganization procedure, when the Member receives such a petition from a third party, when the Member is subject to seizure, provisional seizure, provisional disposition, disposition for delinquency, or when the Member is in the situation where the credit of the Member concerned is significantly deteriorated.
    • When the Member is subjected to a bank transaction suspension.
    • When the Member do not respond or execute obligations in good faith in using or providing the Service.
    • When the Member does not respond for more than 20 days to our inquiry or any other request for a response.
    • When the Member defames us or the trust of this Service or when the Member interferes our business.
    • When we determine that the Member is not qualified or not suitable for continuing to use this service for the reasons other than those described above.
    • When we determine that the Member is not suitable for Membership or suitable for continuous use of the Services.
  2. Even after the suspension of use pursuant to this Article, the Member shall not be relieved of any obligations and liabilities (including, but not limited to, liabilities for damages) under this Terms with respect to us or any third party.
  3. We may request the Member to suspend the violation, voluntarily delete or correct the transmitted or posted information if we determine that the Member falls under or is likely to fall under any of the items of Section 1 and the Member shall respond to the request within the period we requested.
  4. We are not responsible for any compensation of disadvantage or damage caused by the measures above to the Member.

Article 12 Damages

In case we suffer any direct or indirect damages due to the User's violation of the Terms (including cases where we receive a claim for damages or other claims from a third party due to User's action), the User shall compensate us for all such damages (including attorneys' fees and personnel expenses required).

Article 13 Confidentiality

  1. The User shall treat as confidential any information that we designate to be confidential in connection with the Services, except when we agree with prior written consent.
  2. The User shall return or destroy the information set forth in the preceding section and the documents and other recording media containing or recording such information, and all copies thereof, in accordance with our instructions, without delay, whenever we requested.

Article 14 Dispute Settlement

  1. Regarding the Provided Service, all the contracts are concluded between the Service Provider and the Service User. Any conflict arising from the Provided Service shall be settled between the parties concerned and we are not responsible for any conflict processing or damage caused by the conflict. Any damage caused to us or a third party by such a conflict shall be compensated to us and a third party jointly by the Service Provider and the Service User.
  2. When a Member receives a claim or a report of breach of the Terms from another User or a third party in connection with the use of the Services, the Member shall immediately notify us and resolve the complaint or violation of the Terms under his/her own responsibility and at his/her own expense.
  3. When we receive any claim from other User or other third party due to infringement of right or other reasons related to the use of this Service by the Member, the Member concerned shall compensate for any expenses (including our attorney's fees) that we paid to the third party according to the claim concerned.

Article 15 Copyright

  1. The Memberships agree that we shall use (including the change of the size of) the logo, trademark, mark, trade name, etc. (hereinafter referred to as "Logo.") of the Members and related corporations, etc. on the website, leaflets, and other promotional items to introduce our Service. If a third party's license is required for our use, the Member shall obtain the prior permission of such third party.
  2. Users are entitled to post and edit posted content composed of text, images, movies, etc. with the service of the copyright holder required under their own responsibility and at their expense. Copyrights of such posted contents shall be reserved to the User or the copyright owners.
  3. In the event a dispute arises between a User and a third party or right holders with respect to the posted contents, the User shall be responsible for resolving the dispute at his/her own responsibility and at his/her own expense.
  4. We, our partner, or our outsourcing contractors shall have the right to reproduce, translate, publish, use for business, distribute, edit, and mediate the information provided by the Member.
  5. The User shall not exercise to us any moral rights of author.
  6. Any other rights included in the Services, including information, know-how, software, or any intellectual property rights, usage rights, management rights, etc. incidental thereto, other than posted content by Users as set forth in Section 1, shall belong to us or a specific third party. Users shall not reproduce, sell, transmit, or publish any of these information or rights without our prior written consent.

Article 16 Addition and Change in the Terms

  1. We may change the Terms and the individual terms as needed without prior notice to Users. Also, we may add any provisions to supplement the Terms and the individual terms.
  2. When the Terms and the individual terms are changed and when a new provision is added to supplement the Terms and the individual terms, the Terms and the individual terms after such change or addition shall be applied to the use of this Service after such change or addition. The change or addition on this Service are effective upon posting and it is considered that Users agree to the change or addition concerned.

Article 17 Transferability of the Terms

If we transfer the Services and related business to another company (including the case of a company split), we shall be entitled to transfer to the transferee the information on the Services such as rights and obligations, contractual position, membership registration matters, customer registration information, etc. under the Terms. The Members shall agree in advance to the contents specified in this Article.

Article 18 Severability

  1. When a part of the provisions of this Terms is determined as invalid according to a law, the terms stipulated in the provisions other than the invalid provision shall remain valid and applicable. Users agree to be bound by the modified terms in order to ensure the equivalent effect in accordance with the purpose of such invalidated article.
  2. Even if any article of the Terms or any part thereof is deemed invalid in relation to a User, it shall not affect the efficacy in relation to other Users.

Article 19 Governing Law and Jurisdiction

  1. The Terms shall be construed in accordance with the Japanese Law.
  2. The Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdictional court of first instance for any litigation relating to the Terms or the Services.

Reservation Fee Regulations

Terms used in the Reservation Fee Regulations shall be construed in accordance with the meanings of terms used in the Terms of Service, unless otherwise specified.

The Reservation Fee Regulations shall apply to Members using the Free Plan of the Services (including cases where Members using the Trial Plan, Basic Plan, Lite Plan, Premium Plan, Business Plan, Standard Plan or Platinum Plan of the Services have changed to the Free Plan) and to Members registered in the Trial Plan, Basic Plan, Lite Plan, Premium Plan, Business Plan, Standard Plan or Platinum Plan after 0:00 AM on April 24, 2017.

Article 1 Definitions

Terms used in the Reservation Fee Regulations shall have the following meanings.

  1. "Maximum Number of Reservations" refers to the maximum number of reservations (as specified in Article 2) that a Member can accept during the Calculation Period (as specified in Section 3).
  2. "Number of Reservations Accepted" refers to the number of reservations accepted by a Member during the Calculation Period (as specified in the next section).
  3. The "Calculation Period" refers to the period for aggregating the Maximum Number of Reservations and the Number of Reservations Accepted (as specified in the Article 2).
  4. "Reservation Fee" refers to the reservation fee incurred when the Number of Reservations Accepted during the Calculation Period exceeds the Maximum Number of Reservations (specifically, as stipulated in Article 4).
  5. "Registration Date" refers to the date on which a Member has registered with a specific Plan (or the date on which the Member has changed from another Plan to that specific Plan).

Article 2 Maximum Number of Reservations and Calculation Period

  1. The Maximum Number of Reservations and the Calculation Period shall be as follows.
    1. Payment by Credit Card
      Type of PlanMaximum Number of ReservationsCalculation Period
      Free Plan10 reservationsThe Calculation Period shall be one month from the Registration Date of the Free Plan.
      Trial Plan50 reservationsThe period from the Trial Plan Registration Date to the last day of the Trial Plan shall be the Calculation Period.
      Basic Plan200 reservationsThe Calculation Period shall be one month from the Registration Date of the Basic Plan.
      Lite Plan200 reservationsThe Calculation Period shall be one month from the Registration Date of the Lite Plan.
      Premium Plan500 reservationsThe Calculation Period shall be one month from the Registration Date of the Premium Plan.
      Business Plan500 reservationsThe Calculation Period shall be one month from the Registration Date of the Business Plan.
      Standard Plan1000 reservationsThe Calculation Period shall be one month from the Registration Date of the Standard Plan.
      Platinum Plan3000 reservationsThe Calculation Period shall be one month from the Registration Date of the Platinum Plan.
    2. Payment on Invoice
      Type of PlanMaximum Number of ReservationsCalculation Period
      Free Plan10 reservationsThe period from the Registration Date of the Free Plan to the last day of the month containing the Registration Date shall be the first Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Trial Plan50 reservationsThe period from the Registration Date of the Trial Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the end date of the Trial Plan shall be the Calculation Period.
      Basic Plan200 reservationsThe first Calculation Period shall be from the Registration Date of the Basic Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Lite Plan200 reservationsThe period from the Registration Date of the Lite Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Premium Plan500 reservationsThe period from the Registration Date of the Premium Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Business Plan500 reservationsThe period from the Registration Date of the Business Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Standard Plan1000 reservationsThe period from the Registration Date of the Standard Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
      Platinum Plan3000 reservationsThe period from the Registration Date of the Platinum Plan to the last day of the month containing the Registration Date shall be the initial Calculation Period, and thereafter, the period from the first day of the following month to the last day of each month shall be the Calculation Period.
  2. If a Member changes a Plan during the Calculation Period specified in the preceding section, the Calculation Period of the Plan prior to the change shall be from the Registration Date of the Plan prior to the change to the day prior to the change, and the provisions such as the Maximum Number of Reservations, the Number of Reservations Accepted, the Calculation Period, and the Reservation Fee shall apply. The Plan after the change shall be in accordance with the provisions of the preceding section.

Article 3 Number of Reservations Accepted

The reservation approved, the reservation waiting for approval, the reservation canceled, the reservation made by the Service Provider itself, the reservation entered by the Member on the management screen (after reservation by telephone, etc.), and the group reservation are counted as the Number of Reservations Accepted.

Article 4 Reservation Fee

  1. If the Number of Reservations Accepted during the Calculation Period of Free Plan and Trial Plan exceeds the Maximum Number of Reservations, a change to a Paid Plan is required.
  2. If the Number of Reservations Accepted during the Calculation Period of the Paid Plan exceeds the Maximum Number of Reservations, the Member shall pay the Reservation Fee set forth in the Fee Regulations by the mode set forth in Article 5. In addition, even if the Plan is changed, the Reservation Fee that has already occurred with respect to the Plan before the change is subject to payment.
  3. If the Member does not change to a Paid Plan in the case of Section 1 or fails to pay the Reservation Fee set forth in Section 2, we may, at our discretion, limit or suspend the use of the Services, deprive the Membership, or take any other actions that we deem appropriate, without prior notice.

Article 5 Mode of Payment

The Member shall pay us the Reservation Fee stipulated in Article 4 by the mode stipulated in the Fee Regulations.

Article 6 Others

Matters not stipulated in the Reservation Fee Regulations shall be subject to other regulations in the Terms.


Settlement Regulations (for Service Providers)

Article 1 Credit Card Payment

  1. The Service Provider may provide the Provided Service in a format in which the Service User pays for the Provided Service by credit card in accordance with the provisions of the terms and the procedures we prescribed (hereinafter referred to as "Credit Card Payment").
  2. Payment processing services for Service Providers in this Service shall be provided by Stripe Japan K.K. (hereinafter referred to as "Stripe") and the Service Provider shall comply to the Stripe Connect Accounts Contract (including Stripe's terms and conditions, and hereafter referred to as the "Stripe Service Contract"). The Service Provider agrees to be bound by the Stripe Services Contract, which may from time to time be amended by Stripe. To enable the payment process through Stripe, the Service Provider agrees to provide accurate and complete information on the Service Provider and its business and accepts to share such information and transaction information relating to the use of the Stripe's service.
  3. The Service Provider shall entrust us to receive the reservation charge for the Provided Service from the Service User on behalf of the Service Provider, and we shall accept this entrustment.
  4. We shall re-entrust Stripe the transactions the Service Provider entrusted us pursuant to the preceding section.
  5. The Service Provider shall grant us and our outsourced party the authority to receive the reservation charge of the Provided Service and the authority to issue receipts to the Service User, based on the entrustment set forth in Section 3.
  6. The Service Provider shall not change the range of or withdraw the grant of authority under the preceding section as long as the Service Provider uses the Service.

Article 2 Payment of Sales Amount

  1. We will transfer to the bank account (hereinafter referred to as the "Registered Bank Account") designated on the Service by the Service Provider by the 25th (or the next business day if the same day is a Non-Business Day) of the following month the amount obtained by deducting the settlement-related costs (including the settlement commission, refund fee, and chargeback-related fee) from the total of the amount of sales (including the amount equivalent to the consumption tax, hereinafter referred to as the "Sales Amount") of the reservation charge and the Monthly Tuition (as defined in the following section) of the reservation that occurred during the period from the 1st to the last day of each month.
  2. The Service Provider may provide the Provided Service in a way where the contract between the Service Provider and the Service User is automatically renewed on a certain date of each month and the reservation charge of the Provided Service is payable on such renewal date (provided that the initial payment is payable on the date of contract) (hereinafter referred to as the "Monthly Tuition Format" and such reservation charge shall be referred to as the "Monthly Tuition").
  3. If the Service Provider has not registered a Registered Bank Account, if a Registered Bank Account is invalid, or if additional information has been requested for the review or payment of the settlement, the transfer of the Sales Amount shall not be carried out until we confirm the registration of such information. We shall be entitled to suspend the payment of the Sales Amount at our discretion in consideration of the risk of cancellation of reservations, chargeback risks, and other reasons. In addition, we shall not be liable for any errors in the information about the bank account registered by the Service Provider, which may result in delays in receipt of Sales Amounts or damage.
  4. We may revise our fees without prior notice without the consent of the Service Provider. The revised fee regulations shall be applied from the date we specified.

Article 3 Suspension and Change of Provided Services

  1. If the Service Provider stops to use the Service for its own convenience, the Service Provider shall cancel the reservation for the Provided Service in accordance with the instructions specified in the Service. In this case, the Service Provider shall bear the full amount of the refund fee we specify, and the full amount of the reservation charge will be refunded from us to the Service User through the credit card company, etc.
  2. In the event of any change or defect in the Provided Service, the Service Provider shall promptly notify such change or defect to the Service User who has reserved the Provided Service.
  3. The Service Provider shall be obliged to maintain the quality of the Provide Service and shall immediately disable the settlement function or set the Provided Service private if the quality of the Provided Service is likely to be impaired.
  4. The Service Provider shall be obliged to refund to the Service User promptly in response to the request for refund if the Service User requests refund of the reservation charge due to a defect, default, cooling-off, or any other reason related to the Provided Service.
  5. In the process of credit card chargeback (including unauthorized use or fraud of credit cards, unauthorized use of credit cards, failure to refund by the Service Provider, double booking; the same shall apply in other provisions), the Service Provider shall pay us the necessary chargeback fee for the chargeback procedure.
  6. If chargeback fee cannot be deducted from the Service Provider's Sales Amount, the Service Provider shall pay us such fee without delay in accordance with the procedures we specify. We may at our discretion and without prior notice, stop the Services or take necessary actions to the Service Provider until payment of such chargeback is completed.

Article 4 Dispute Settlement

  1. In the event of a dispute regarding the refund of the reservation charge, the Service Provider will resolve the dispute with the Service User under its own responsibility and at its own expense. We shall not be liable for any damage incurred by the Service Provider with respect to the payment of the reservation charge.
  2. The Service Provider shall bear the damage caused by the chargeback and any other damage caused by the uncollected payment from the Service User, and we shall not bear any burden whatsoever.
  3. The settlement function may be suspended or terminated at our discretion and without prior notice. We shall not be liable for any damage caused by the suspension or the termination of the settlement function.

Settlement Regulations (for Service Users)

Article 1 Credit Card Payment

  1. The Service Users may pay the reservation charge (consumption tax included) for the Provided Service by credit card in accordance with the Terms and the procedures we specify.
  2. Use of credit cards for settlement shall be limited to holder of the credit card.
  3. The Service User shall comply with the terms and conditions of the credit card company, etc.
  4. If the Service Provider provides the Provided Service in a Monthly Tuition Format, the Service User shall pay the reservation charge for the Provided Service upon conclusion of contract with the Service Provider and at the time of renewal of the contract. The Service User shall be obliged to pay the full amount of the first Monthly Tuition, etc. upon conclusion of contract. In addition, even if the contract is commenced or terminated in the middle of a month, settlement or refund shall not be made on a per diem basis for the unused period.

Article 2 Suspension and Change of the Provided Service

  1. Even if the Service Provider has discontinued or changed the Provided Service, we shall not be obliged to notify such discontinuation, nor shall we have any responsibility for such discontinuation. If the Service Provider cancels the reservation in the procedure we specified, we will reimbursement the reservation charge through the credit card company in the procedure we specified.
  2. If the Service User cancels the reservation for his/her own convenience, follow the instructions on the screen in accordance with the cancellation procedures. We shall reimbursement the reservation charge through each credit card company, etc., only when the Service User performs the cancellation process in the format we specify and the date and time of the cancellation operation is included in the range of the date and time specified in the cancellation rules posted by the Service Provider. If the date of execution of the reservation has passed, the Service User cannot cancel his/her reservation.
  3. In the event any dispute arises between the Service User and the Service Provider or between the Service User and the credit card company in connection with the use of the credit card, the Service User shall resolve such dispute under his/her own responsibility.
  4. We shall not be liable for any damage (including, but not limited to, the failure to receive a Provided Service or a refund, etc.) to the Service User due to any reason attributable to the Service User (including, but not limited to, transmitting wrong e-mail address or telephone number at the time of reservation, or a failure to receive a contact, etc. from the Service Provider).

Fee Regulations

Article 1 General Provisions

  1. The Service Provider shall pay the Subscription Fee, Reservation Fee, Settlement Fee, etc. for the use of the Services in accordance with the following regulations.
  2. If a separate agreement is reached between the Service Provider and us in the form of a contract or application, the provisions of the separate agreement shall take precedence.

Article 2 Subscription Fee

  1. Annual Contract (paid annually)
    1. Amount of Payment
      • The Lite Plan Subscription Fee is 59,760JPY (4,980JPY per month), the Standard Plan Subscription Fee shall be 155,760JPY (12,980JPY per month), and the Platinum Plan Subscription Fee shall be 360,000JPY (30,000JPY per month) (consumption tax not included; hereinafter the same).
    2. Mode and Time of Payment
      1. Credit Card Payment
        • The Subscription Fee for one year shall be paid before the first day (when the plan is renewed, the renewal date) of the Plan.
      2. Bank Transfer
        • The Subscription Fee for one year shall be paid before the last day of the month following the month containing the first day (when the plan is renewed, the renewal date) of the Plan.
    3. Contract Period
      • The contract period shall be one year from the first day (when the plan is renewed, the renewal date) of the Plan.
  2. Annual Contract (paid monthly)
    1. Amount of Payment
      • The Lite Plan Subscription Fee is 65,670JPY (5,480JPY per month), the Standard Plan Subscription Fee shall be 239,760JPY (19,980JPY per month), and the Platinum Plan Subscription Fee shall be 600,000 JPY (50,000JPY per month) (consumption tax not included; the same shall apply hereinafter).
    2. Mode and Time of Payment
      1. Credit Card Payment
        • The Subscription Fee for one month shall be paid before the first day (when the plan is renewed, the renewal date; hereinafter the same) of the Plan and every month thereafter before the monthly anniversary of the first day of the Plan.
      2. Bank Transfer
        • Bank Transfer is not available for the Annual Plan (paid monthly).
    3. Contract Period
      • The contract period shall be one year from the first day (when the plan is renewed, the renewal date) of the Plan.
    4. Midterm Cancellation
      • If the Annual Plan (paid monthly) is cancelled in the middle of the cancellation period, the remainder of the Subscription Fee for the Plan shall be paid at once.
  3. Monthly Plan (Paid Plans other than Annual Plan (paid annually) and Annual Plan (paid monthly))
    1. Amount of Payment
      • The Lite Plan Subscription Fee is specified in the application, etc (6,480JPY per month) and the Standard Plan Subscription Fee is specified in the application, etc (12,980JPY per month). The Platinum Plan is available only in Annual Plan.
    2. Mode and Time of Payment
      1. Credit Card Payment
        • The Subscription Fee for the Contract Period (specified below) shall be paid before the first day (when the plan is renewed, the renewal date; hereinafter the same) of the Plan.
      2. Bank Transfer
        • The Subscription Fee for the Contract Period shall be paid before the last day of the month following the month containing the first day (when the plan is renewed, the renewal date) of the Plan.
    3. Contract Period
      • The contract period shall be the period specified in the application from the first day (when the plan is renewed, the renewal date) of the Plan.
  4. Cancellation
    1. In the event the Service Provider wishes to cancel the contract for a Paid Plan, the Service Provider shall notify the cancellation in writing or by e-mail (meaning that a cancellation notice by writing or e-mail reaches us; the same shall apply hereinafter) no later than the Cancellation Due Date (in the case of credit card payment, the day before the last day of the contract period; in the case of bank transfer, 14 days prior to the last day of the contract period; provided that such date is a holiday, the previous business day; hereinafter the same shall apply with respect to the Cancellation Due Date).
    2. If the Service Provider fails to notify the cancellation by the Cancellation Due Date, the Paid Plan contract of the Service Provider is automatically renewed for the same period and on the same terms and conditions, and the Service Provider shall pay the Paid Plan Subscription Fee for the next contract period.
    3. Even if the contract is cancelled in the middle of the contract period, settlement or refund shall not be made on a per diem basis for the remaining period of the contract.
  5. Others
    1. If the payment date is a non-business day, the payment will be carried forward to the next business day.
    2. If the credit card cannot be charged, the credit card payment will be carried forward to the next time and the chargeable will be processed.
    3. If the User started a Paid Plan different from the above, such as a Basic Plan, the prior terms and conditions shall apply unless there is a change in the contract or the Terms.

Article 3 Reservation Fee

  1. General Provisions
    • The following provisions apply to all Paid Plans.
  2. Amount, Mode and Time of Payment
    1. Amount of Payment
      1. The Reservation Fee shall be as follows:
        Type of PlanReservation Fee
        Lite PlanFor reservations exceeding the Maximum Number of Reservations, 980 yen per 50 reservations (consumption tax not included)
        Standard PlanFor reservations exceeding the Maximum Number of Reservations, 980 yen per 50 reservations (consumption tax not included)
        Platinum PlanFor reservations exceeding the Maximum Number of Reservations, 980 yen per 50 reservations (consumption tax not included)
      2. If the User started a Paid Plan different from the above, such as a Basic Plan, the prior terms and conditions shall apply unless there is a change in the contract or the Terms.
    2. Mode and Time of Payment
      1. Credit Card Payment
        • The Reservation Fee shall be paid by the automatic accounting process of the credit card on the day following the day on which the Number of Reservations Accepted exceeds the Maximum Number of Reservations during the Calculation Period.
      2. Bank Transfer
        • The Reservation Fee shall be paid by the last day of the month following the last day of the month containing the last day of the Calculation Period. The bank transfer service fees shall be paid by the Member.

Article 4 Settlement Fee

  1. General Provisions
    • The following provisions apply to all Plans.
  2. Amount, Mode and Time of Payment
    1. Amount of Payment
      1. The credit card Settlement Fee per transaction shall be the total of (i) 99JPY (consumption tax not included) and (ii) the amount obtained by multiplying the reservation charge for the Provided Service and the settlement fee multiplier set forth below.
        Type of PlanSettlement Fee Multiplier
        Free Plan4.9%
        Lite Plan4.9%
        Standard Plan4.9%
        Platinum Plan4.9%
      2. If the User started a Paid Plan different from the above, such as a Basic Plan, the prior terms and conditions shall apply unless there is a change in the contract or the Terms. Regardless of the previous conditions, however, the provisions of 1. above shall apply to the Free Plan for reservations after 0:00 on April 16, 2018.
    2. Mode and Time of Payment
      • Settlement Regulations (for Service Providers) stipulate.

Published: October 10, 2013

Modified: November 27, 2017

Modified: January 25, 2018

Modified: April 2, 2018

Modified: April 27, 2018

Modified: June 5, 2018

Modified: August 17, 2018

Modified: October 12, 2018

Modified: October 22, 2018

Modified: November 7, 2018

Last Modified: February 1, 2019